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Max Moullin:

Delivering Excellence in Health and Social Care - neues Buch

2002, ISBN: 9780335208890

...´´this is going to be a very useful book. It provides an authoritative overview of approaches to quality management contextualised to health and social care.´´ - Joe Walsh, Independent… Mehr…

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Max Moullin:

Delivering Excellence in Health and Social Care - neues Buch

2002, ISBN: 9780335208890

...´´this is going to be a very useful book. It provides an authoritative overview of approaches to quality management contextualised to health and social care.´´ - Joe Walsh, Independent… Mehr…

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Max Moullin:
Delivering Excellence in Health and Social Care - neues Buch

ISBN: 9780335208890

Quality, Excellence and Performance Measurement ..."this is going to be a very useful book. It provides an authoritative overview of approaches to quality management contextualised to hea… Mehr…

  - Nr. 5109128 Versandkosten:Bücher und alle Bestellungen die ein Buch enthalten sind versandkostenfrei, sonstige Bestellungen innerhalb Deutschland EUR 3,-, ab EUR 20,- kostenlos, Bürobedarf EUR 4,50, kostenlos ab EUR 45,-, Versandfertig innerhalb von 3 Wochen, plus shipping costs, zzgl. Versandkosten
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Max Moullin:
Delivering Excellence in Health and Social Care - gebunden oder broschiert

2002, ISBN: 9780335208890

'...this is going to be a very useful book. It provides an authoritative overview of approaches to quality management contextualised to health and social care.' - Joe Walsh, Independent M… Mehr…

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Delivering Excellence in Health and Social Care
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Delivering Excellence in Health and Social Care - gebunden oder broschiert

2002, ISBN: 9780335208890

'...this is going to be a very useful book. It provides an authoritative overview of approaches to quality management contextualised to health and social care.' - Joe Walsh, Independent M… Mehr…

Nr. 5109128. Versandkosten:, Versandfertig innert 6 - 9 Werktagen, zzgl. Versandkosten. (EUR 16.95)

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Bibliographische Daten des bestpassenden Buches

Details zum Buch
Delivering Excellence in Health and Social Care: Quality, Excellence and Performance Measurement

..."this is going to be a very useful book. It provides an authoritative overview of approaches to quality management contextualised to health and social care." - Joe Walsh, Independent Management Consultant, formerly Assistant Director of Social Services at the Royal Borough of Kingston upon Thames ..."the author's wealth of knowledge of the public sector is drawn upon to provide an array of interesting and apposite case studies which illustrate his main themes. As a consequence the book will be useful, not only to those who want an academic perspective, but to anyone concerned with improving the service that they provide." - David Fillingham, Director of NHS Modernisation Agency Many organizations in health and social care are striving to implement the ideas of organizational excellence, performance measurement and process improvement, in the context of a large number of government initiatives including the NHS Plan, Best Value, Clinical Governance and Quality Protects. This book provides a clear explanation of the whole area and includes a wide variety of case studies and examples within health and social care, including the Voluntary Sector. The book gives extensive guidance on the use of the Excellence Model, but it does much more than just describe how to use the Model. It provides practical guidance on how to deliver services focussed on patients and service users, on how organizations can lead, motivate and involve their staff, on partnerships and user involvement, and the vital area of process improvement. There is also a major section on performance measurement. Written by a senior lecturer at Sheffield Hallam University, who is also a Director of SouthYorkshire Excellence, and a member of Trent Regional Health Authority's Modernisation Board, Delivering Excellence in Health and Social Care will be of considerable value to managers at all levels in health and social care.

Detailangaben zum Buch - Delivering Excellence in Health and Social Care: Quality, Excellence and Performance Measurement


EAN (ISBN-13): 9780335208890
ISBN (ISBN-10): 0335208894
Gebundene Ausgabe
Erscheinungsjahr: 2002
Herausgeber: OPEN UNIV PR
237 Seiten
Gewicht: 0,522 kg
Sprache: eng/Englisch

Buch in der Datenbank seit 2007-11-11T14:57:14+01:00 (Vienna)
Detailseite zuletzt geändert am 2021-11-09T10:01:12+01:00 (Vienna)
ISBN/EAN: 0335208894

ISBN - alternative Schreibweisen:
0-335-20889-4, 978-0-335-20889-0
Alternative Schreibweisen und verwandte Suchbegriffe:
Autor des Buches: max
Titel des Buches: delivering excellence health social care, quality performance excellence


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